Privacy Policy
Introduction
Welcome to chocolateco. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.chocolateco.store (the “Site”). By using the Site, you agree to the practices described in this policy.
Information We Collect
Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
Non‑Personal Information
We also collect data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referral URLs
How We Use Your Information
We use the collected information for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or +1(806)737-9486
- Improving the Site’s functionality and user experience
- Personalising marketing communications, if you have opted in
- Complying with legal obligations and protecting our legal rights
Sharing and Disclosure
We may share your information with third parties only in limited circumstances:
- Service providers that perform order fulfilment, payment processing, shipping, or email delivery
- Legal authorities when required by law or to protect our rights
- Business partners for joint marketing activities, but only with your explicit consent
We do not sell, rent, or trade your personal data to unrelated third parties.
Data Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and remember your preferences. You can manage cookie settings through your browser preferences.
Third‑Party Links
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review the privacy policies of any third‑party services you visit.
Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after revisions constitute your acceptance of the updated policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1(806)737-9486
Address: